Well done on selecting MEGA FLIGHT DEALS as your cheap flight finder for all your domestic and international flights. Right now, as you contemplate the meaning of life and your upcoming travel plans, you’re looking for answers to some essential FREQUENTLY ASKED QUESTIONS, that need to be answered!
We would love to run a 24-hour, phone-us-whenever call-centre out of Delhi, with agents that speak all world languages, except Dothraki. Not many people speak that, do they? But that would cost a pretty penny and MEGA FLIGHT DEALS wouldn’t be able to offer Cheap Flight Lovers the incredible cheap flight deals it does, if most of the money went to coffee, tea, those call-centre headsets, and that staff year-end-party that everyone can’t remember.
Yet you still have booking questions that need to be answered. To help Cheap Flight Lovers along, MEGA FLIGHT DEALS has compiled this incredible Frequently Asked Questions page also known as an FAQ. You will be happy to know that as more and more people share their feedback, MEGA FLIGHT DEALS updates the FAQ to ensure, Cheap Flight Lovers have the latest and greatest information.
Here we go!
MEGA FLIGHT DEALS, HOW DO I BOOK MY FLIGHT?
Enter a departure city, an arrival destination, dates of travel and hit search.
Select your preferred flights.
Insert the traveler’s information [that might be you or some other Cheap Flight Lover] in accordance to their ID/passport documents.
Select some of our astounding travel products, such as insurance or rebookable flights.
Choose which payments method you prefer to make payment.
Hey presto! You will receive a booking confirmation mailer with your reference number.
BOOKING EARLY? EARLY BIRD CATCHES THE PROVERBIAL WORM CHEAP FLIGHT LOVERS!
Flight prices do increase the closer you get to your departure date, not to mention are subject to availability and momentous dates like Public Holidays, School Holidays, Long Weekends and any other day that could see immeasurable amounts of people going somewhere! We don’t know where, but anywhere. If you are looking to book during peak season or holiday periods, remember to book at least 6 weeks to 2 months in advance. Travelling internationally? Even booking 6 months in advance will make a world of difference. Airlines sometimes lower prices in months where they see lower volumes of website visitors. Also be sure to sign-up to the MEGA FLIGHT DEALS newsletter, to get the latest and most amazing cheap flight specials well in advance to your inbox, ahead of the neighbours – those smug know-it-all’s.
MEGA FLIGHT DEALS, DO YOU LET ME KNOW WHEN MY FLIGHT BOOKING IS CONFIRMED?
After you have successfully made a reservation, you will receive a booking confirmation mailer. This email is your e-ticket and will only be issued once your payments has been successfully completed. Ta da.
MEGA FLIGHT DEALS, DIRECT FLIGHTS, NON-STOP FLIGHTS AND A FLIGHT WITH A CONNECTION, AREN’T THESE ALL THE SAME?
No, all of these are different – that’s why they are given different names.
The NON-STOP FLIGHT takes you to where you want to go with no stops along the way. No stopping to refuel, buy souvenirs, pop-in and visit family along the way – none of that! It’s the fastest route directly to where you want to go.
The DIRECT FLIGHT, will also take you to your destination, but you will stop elsewhere without leaving the aircraft. These flights can be a bit of a pain. They might be cheaper, but incontestably a pain. It’s a bit like the car-pool to school. You’re still going to school directly, but you’re having to drop off and pick up those other kids along the way. And you know what they’re like!
The CONNECTING FLIGHT means that you have to leave the aircraft to get to another ‘connecting’ aircraft until you reach your final destination. It’s like connecting the dots but this is with planes. This can often mean a layover or waiting period at an airport – anything from 1-hour to a day. The waiting period or transit time can also impact the price of your flight. The longer the wait, the cheaper the flight, but who wants to spend an entire day sitting in duty free?
MEGA FLIGHT DEALS, IN BETWEEN FLIGHTS, DO I HAVE ENOUGH TIME TO GET TO MY NEXT FLIGHT?
The airline guarantees all connections offered with MEGA FLIGHT DEALS will give you sufficient time to connect from one flight to another. Gate distances vary greatly from airport to airport. It is your duty to get to the gates on time. If you booked two or more tickets separately, the airline will not guarantee that the connection times are sufficient or that you will be helped in the case of a delay. Best to keep those running shoes handy, pack some light carry-on luggage and download The William Tell Overture by Rossini onto your iPod.
MEGA FLIGHT DEALS, HOW DO I ADD MORE BAGGAGE TO MY RESERVATION?
We all come with too much baggage, don’t we? But to increase your luggage allowance, you can use the check-in / airline reference displayed on your e-ticket directly on the airline’s website.
MEGA FLIGHT DEALS, I HAVE A FREQUENT FLYER NUMBER, CAN I USE THIS?
Good for you! To add your frequent flyer number to your booking, you can add this directly on the website.
MEGA FLIGHT DEALS, WHEN I BOOK A FLIGHT, HOW DO I BOOK FLEXIBLE DATES?
Select your preferred flights and enter the traveler’s details.
Select the option “Rebookable Flight” and other travel products you may want.
Continue through to making payments.
You will receive your booking confirmation mailer along with your booking reference.
MEGA FLIGHT DEALS, FOR A REBOOKABLE TICKET, WHAT ARE THE BENEFITS?
Save on fees for date changes, service/administration, airline penalties and worst case, where MEGA FLIGHT DEALS cannot rebook you, you may only have to pay for the difference in airline and airport taxes.
After you have made your reservation and paid for your flights, change your flight schedule at any time.
Adjust your travel dates or extend your journey.
Receive your free date change when you contact MEGA FLIGHT DEALS (subject to the same fare or class availability). MEGA FLIGHT DEALS will assist in finding you the most affordable alternative.
A free date change is given to each passenger as part of that booking.
Change either the date of your outbound or inbound (return) flight for domestic flights in as little as 24-hours prior to departure.
Rebookable tickets do not cover reroutes, extended ticket validity or stop-overs.
MEGA FLIGHT DEALS, HOW MANY DIFFERENT PAYMENT METHODS DO YOU ACCEPT?
For all bookings, payments need to be made within the same day of the booking confirmation. We don’t accept favours, promises of a better life for all, payment in kind, watches, heirlooms, Persian carpets or diamond earings.
MEGA FLIGHT DEALS does however accept:
DEBIT CARDS: MEGA FLIGHT DEALS are an approved beneficiary of the four main South African banks. Make sure that your debit card is enabled for e-commerce. All you need to do is swipe your card at the Self Service Terminal, enter your booking reference number and payments are as easy as that!
PAY-IN-STORE: Select Pay@ as your payment method when making a booking. This is only available for bookings worth R20’000 or less. Take your booking reference number to your nearest PEP or Pick n Pay to complete payment. Once payments are made, your e-ticket will be mailed to you immediately.
MEGA FLIGHT DEALS, WHAT TIMES SHOULD I CHECK IN AT THE AIRPORT?
INTERNATIONAL FLIGHTS: 2-hours before departure.
DOMESTIC FLIGHTS: 1-hour before departure.
FLIGHTS TO AND FROM THE UNITED STATES: 3-hours before departure.
MEGA FLIGHT DEALS, WHEN DO BOARDING GATES CLOSE?
INTERNATIONAL FLIGHTS: 20 minutes for international flights.
DOMESTIC FLIGHTS: 15 minutes prior to departure.
MEGA FLIGHT DEALS, WHAT IS THE MAXIMUM AMOUNT OF LUGGAGE THAT I CAN TAKE WITH ME?
The rules vary from one airline to another. Your luggage information can also be found in your email confirmation. Please visit the website of your airline of choice for the latest information.
WHY SHOULD I TAKE OUT TRAVEL INSURANCE, AIRLINE LIQUIDATION INSURANCE OR BAGGAGE INSURANCE?
Let’s be honest. It’s only Rick Astley who would never give you up, never let you down, never run around and desert you; never make you cry, never say goodbye, never tell a lie or hurt you. Everyone else is questionable.
That’s why it might be a good idea to cover yourself.
MEGA FLIGHT DEALS, HOW DO I GET UPGRADED?
This is the holy grail of airline travel, with most travelers living on a hope and a prayer to get that all-exciting upgrade from Economy Class to Business or even First Class. Yet hope doth butter no parsnips.
There are three types of upgrades: free, fixed price and bid-for. A free upgrade is the one everyone looks forward to. The bid-for upgrade usually involves miles or some of your hard earned cash!
FREE: These upgrades usually take place when there is an operational requirement. A particular route may be oversold, so passengers left without a seat would need to be moved to Business Class, to ensure they still get to where they need to go. Airlines generally have to be none-discriminatory, meaning someone won’t merely get an upgrade on good looks, but rather, by complex algorithm, that generally does favour regular customers on that respective airline programme. Also, the fair you pay can also impact your chances – the higher the fair, the more promising the likelihood of a free upgrade, when an operational upgrade is required.
BID-FOR: These upgrades fall into two payment methods – cash or miles. The norm is that an airline might identify you as an upgrade candidate and send you an email to invite you to upgrade. Cheap Flight Lovers then have the option to bid on an available Business Class seat.
FIXED PRICE: These upgrades are some of the better ones, depending on what that fixed price is, but generally these take place at the check-in counter, when an airline has available Business Class seats, and is prepared to sell these, last-minute, at a fixed amount.